Original website terms prepared for Softpacks Private Limited.
These Terms & Conditions govern the use of this website and the services offered by Softpacks Private Limited, an India-based technology company. By accessing this website or engaging with our services, you agree to these terms.
Softpacks Private Limited provides software development, web application development, API development, cloud deployment, custom AI solutions, automation, data reporting and related technology consulting services. The exact scope, deliverables, fees and timelines for any project will be agreed separately in a written proposal, quotation, statement of work or service agreement.
The content on this website is provided for general information only. We try to keep information accurate and current, but we do not guarantee that all content is complete, error-free or suitable for every business requirement.
Clients must provide accurate requirements, timely feedback, required access, content, data, approvals and cooperation necessary for successful project delivery. Delays in providing information may affect timelines and delivery dates.
Fees, payment milestones and taxes will be stated in the relevant proposal or invoice. Unless otherwise agreed in writing, work may begin only after acceptance of the proposal and receipt of any agreed advance payment. Late payments may result in suspension of work or delivery.
Unless otherwise agreed in writing, the client will own the final custom deliverables created specifically for the client after full payment is received. Softpacks Private Limited retains ownership of its pre-existing tools, frameworks, know-how, reusable code, templates, libraries, processes and general technical knowledge.
Projects may use third-party services such as hosting providers, payment gateways, analytics tools, AI platforms, APIs, libraries or open-source components. Such services are subject to their own terms, pricing, availability and data policies. Softpacks Private Limited is not responsible for failures, changes or interruptions caused by third-party providers.
AI systems may produce inaccurate, incomplete or unexpected outputs. Clients are responsible for reviewing AI-generated results before relying on them for business, financial, legal, medical or operational decisions. We recommend human review for sensitive or high-impact use cases.
Both parties should treat non-public business, technical, financial, customer and project information as confidential. Confidential information must not be disclosed to unauthorised third parties unless required by law or agreed in writing.
We take reasonable steps to protect client data and project information. However, no website, network or software system can be guaranteed to be completely secure. Clients must ensure they have appropriate internal controls, backups and access management practices.
To the maximum extent permitted by applicable law, Softpacks Private Limited shall not be liable for indirect, incidental, consequential, punitive or special damages, including loss of profits, business interruption, loss of data or loss of opportunity. Our total liability for a paid project shall not exceed the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by law.
Any warranty, maintenance or support period will be stated in the applicable proposal or agreement. Issues caused by third-party changes, unauthorised modifications, incorrect usage, hosting failure, client-side changes or external attacks may fall outside free support.
Either party may terminate a project according to the terms of the relevant agreement. The client remains responsible for payment for work completed, committed costs and approved milestones up to the termination date.
This website may contain links to external websites. We are not responsible for the content, security, privacy practices or availability of third-party websites.
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India, unless a separate written agreement states otherwise.
We may update these Terms & Conditions from time to time. Continued use of the website after updates means you accept the revised terms.
For questions about these terms, contact Softpacks Private Limited at hello@softpacks.in.